Resident Coordinator

RESIDENT COORDINATOR

Code Purple Kent County

OVERVIEW

Opportunity: Resident Coordinator

Greet, register and service guests in a friendly and courteous manner according to Code Purple standards.

Potential Career PathResident Coordinator – Housing Facilitator Manager – Assistant General Manager

Position Requirements

  • Immediately greet guest and offer to assist with their needs.
  • Register and assign guests to hotel/resident/temporary/helpfulstay rooms.
  • Make and confirm reservations.
  • Transmit and receive messages, using telephones or PMS system.
  • Receive and resolve guest complaints, elevating to supervisor if necessary.
  • Perform floor sweeps 4 times per shift
  • Perform filing duties of guest records as needed
  • Follow sustainability guidelines and practices related to CPKC’s EarthView program.
  • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
  • Perform other duties as requested by management.

Experience

  • High School diploma or equivalent preferred.
  • Previous customer service experience or equivalent training required.

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25pounds, bending and reaching; stooping, kneeling, or crouching.

What We Believe:

We Rescue Families